Evaluating veterinary practitioner perceptions of communication skills and training

Area of Science:

• Veterinary Medicine
• Professional Development
• Communication Studies

Background:

• Communication skills are crucial for veterinary practitioners.
• Gaps in communication competency exist among veterinary professionals.
• Existing training may be insufficient for current practice demands.

Purpose of the Study:

• To identify reasons for the perceived importance of communication skills in veterinary practice.
• To explore veterinary practitioners' desire for postgraduate communication skills training.
• To understand barriers to participation in such training.

Main Methods:

• A survey was conducted among veterinary practitioners in the UK and USA (2012/2013).
• Thematic analysis was applied to survey responses regarding communication skills.
• Underlying reasons for importance and training desires were investigated.

Main Results:

• Lack of training in experienced surgeons and incomplete preparation in younger practitioners contribute to competency gaps.
• Barriers to training include time constraints, cost, and perceived lack of value.
• Differences in inherent communication abilities also impact competency.

Conclusions:

• Communication skills should be assessed in veterinary school applicants.
• Veterinary curricula require more integrated communication skills training.
• Continuing professional development in communication is essential throughout a veterinary career, tailored to individual needs.