Sentiment Analysis on Tweets about Diabetes: An Aspect-Level Approach.
María Del Pilar Salas-Zárate1, José Medina-Moreira2, Katty Lagos-Ortiz2
1Departamento de Informática y Sistemas, Universidad de Murcia, 30100 Murcia, Spain.
Computational and Mathematical Methods in Medicine
|March 21, 2017
Summary
This study introduces a novel aspect-level sentiment analysis method for the diabetes domain, utilizing ontologies and N-gram techniques. The approach achieved high accuracy in analyzing sentiment from Twitter data.
Area of Science:
- Computational Linguistics
- Health Informatics
- Natural Language Processing
Background:
- Existing sentiment analysis methods in healthcare lack focus on the specific domain of diabetes.
- A gap exists in analyzing sentiment at the aspect level within documents like reviews, news, and social media posts.
Purpose of the Study:
- To propose and evaluate an aspect-level sentiment analysis method tailored for the diabetes domain.
- To leverage ontologies and N-gram techniques for precise sentiment orientation of specific aspects.
Main Methods:
- Developed an ontology-based aspect-level sentiment analysis approach for diabetes-related text.
- Utilized N-gram methods (N-gram after, N-gram before, N-gram around) to capture contextual sentiment.
- Collected and manually labeled a corpus of diabetes-related tweets for evaluation.
Main Results:
- The 'N-gram around' method demonstrated superior performance in sentiment analysis.
- Achieved a precision of 81.93%, recall of 81.13%, and an F-measure of 81.24% using the 'N-gram around' approach.
Conclusions:
- The proposed ontology-based aspect-level sentiment analysis method is effective for the diabetes domain.
- The 'N-gram around' technique provides a robust way to determine sentiment orientation for specific aspects in social media data.
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