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Online patient-reported reviews of Mohs micrographic surgery: qualitative analysis of positive and negative
Shuai Xu1, Zaza Atanelov2, Ashish C Bhatia3
1Department of Dermatology, McGaw Medical Center of Northwestern University, Chicago, Illinois, USA.
Abstract:
Mohs micrographic surgery (MMS) is the gold standard for treating high-risk skin cancers and skin cancers in areas where skin sparing is essential. However, relatively little is known about patient-reported satisfaction with this procedure. In this study, we used qualitative research methods to determine themes of patient-reported satisfaction and dissatisfaction with MMS on one popular online resource (RealSelf). Real-world patient feedback provides an opportunity for physicians to explore the patient mind-set and to target areas of potential improvement in MMS patient satisfaction.

