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The Development of a Telemedicine Planning Framework Based on Needs Assessment
Sharifah AlDossary1,2, Melinda G Martin-Khan3,4, Natalie K Bradford5
1Centre for Online Health, The University of Queensland, Ground Floor, Building 33, Princess Alexandra Hospital Woolloongabba, Brisbane, QLD, 4102, Australia. sharifah.aldossary@uq.net.au.
Telemedicine can improve rural healthcare access. A new planning framework, based on needs assessment, helps ensure telemedicine services meet community health requirements for successful implementation.
Area of Science:
- Health Services Research
- Digital Health
- Rural Health
Background:
- Equitable healthcare access in rural areas is a persistent challenge.
- Telemedicine offers potential solutions by expanding access to specialty care.
- Many telemedicine initiatives fail due to inadequate planning for community needs.
Purpose of the Study:
- To develop a planning framework for telemedicine services.
- The framework is based on comprehensive needs assessment.
- Aims to guide the implementation of effective telemedicine solutions.
Main Methods:
- Developed a two-phase planning framework.
- Phase one: Data collection, needs assessment (availability, accessibility, perception, affordability).
- Phase two: Prioritizing demand against supply limitations for service implementation.
Main Results:
- The framework integrates needs assessment with access dimensions and types of need.
- It provides a structured approach to planning telemedicine services.
- Facilitates identification and prioritization of community health needs.
Conclusions:
- A structured, needs-based planning framework is crucial for successful telemedicine implementation.
- This approach can bridge the gap between telemedicine potential and mainstream practice.
- Aids in developing services that truly reflect and meet community health demands.
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