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The Role of Universal Health Literacy Precautions in Minimizing "Medspeak" and Promoting Shared Decision Making
1Librarian educator in charge of patient education for the Nova Scotia Health Authority, in Halifax, Nova Scotia, Canada.
Abstract:
Shared decision making (SDM), a collaborative process whereby patients and professionals make health care decisions together, is a cornerstone of ethical patient care. The patient-clinician communication necessary to achieve SDM depends on many factors, not the least of which is a shared language (sometimes with the aid of a medical interpreter). However, even when a patient and clinician are speaking the same mother tongue, the use of medical jargon can pose a large and unnecessary barrier. This article discusses how health care professionals can use "universal health literacy precautions" as a legal, practical, and ethical means to enhance SDM and improve health care outcomes.
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