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Related Experiment Video

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Physician satisfaction with a multi-platform digital scheduling system.

Rodrigo Octávio Deliberato1,2,3, Leonardo Lima Rocha1, Alex Heitor Lima2

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Summary
This summary is machine-generated.

A new mobile application for physician shift scheduling significantly improved physician satisfaction. The tool streamlined scheduling and shift exchanges, moving from manual methods to a user-friendly digital platform.

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Area of Science:

  • Healthcare Management
  • Medical Informatics
  • Physician Workflow Optimization

Background:

  • Manual physician shift scheduling using paper or spreadsheets is prone to errors, causing disruptions.
  • Existing methods for shift exchanges are often inefficient and undocumented.

Purpose of the Study:

  • To assess physician satisfaction with shift scheduling before and after implementing a web-based system with a mobile application.
  • To evaluate the impact of a digital scheduling tool on physician workflow and satisfaction.

Main Methods:

  • A 9-month study involving three surveys using a 4-point Likert scale to measure physician satisfaction.
  • Surveys were conducted pre-implementation, and at 3 and 6 months post-implementation of the mobile application.

Main Results:

  • Physician satisfaction with shift scheduling increased from 37% unsatisfied to 4% unsatisfied post-implementation.
  • 98% of physicians found the mobile application easy to install, and 96% preferred it over previous methods.
  • Satisfaction levels significantly improved from 63% to 96% between the first and last surveys.

Conclusions:

  • A web and mobile phone-based scheduling system substantially enhances physician satisfaction.
  • The digital tool effectively addresses inefficiencies in manual shift scheduling and exchanges.