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Caroline Q Stephens1, Nicholas A Hamilton1, Ann E Thompson1

  • 1Oregon Health & Science University, Department of Surgery, Division of Pediatric Surgery, Doernbecher Children's Hospital, Portland, OR, USA.

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Summary

A computerized-scheduling program (CSP) significantly reduced pediatric surgery fellowship interview scheduling time and emails. Most applicants reported high satisfaction and efficiency gains, supporting wider adoption for improved process management.

Keywords:
CostFellowshipInterviewMatchPediatric surgery

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Area of Science:

  • Medical Education
  • Surgical Training
  • Healthcare Administration

Background:

  • Pediatric surgery fellowship programs involve extensive interview coordination, with applicants and programs managing over 20 interviews annually.
  • Traditional communication methods like email and phone are time-consuming for both applicants and interviewers.
  • The need for a more efficient system to manage the high volume of pediatric surgery fellowship interviews is evident.

Purpose of the Study:

  • To evaluate the effectiveness of a computerized-scheduling program (CSP) in streamlining the pediatric surgery fellowship interview process.
  • To compare the efficiency of CSP-based scheduling with traditional email and phone methods.
  • To assess applicant satisfaction and perceived benefits of using a CSP for interview scheduling.

Main Methods:

  • A computerized-scheduling program (CSP) was implemented to schedule pediatric surgery fellowship interviews in 2016.
  • Scheduling time and the volume of email communications per applicant were compared between 2016 (CSP) and 2015 (traditional methods).
  • A survey was administered to 2016 interviewees to gather feedback on their experience with the CSP compared to traditional scheduling.

Main Results:

  • Mean scheduling time decreased significantly from 14.4 hours to 1.7 hours (p<0.001), and mean emails per applicant dropped from 3.4 to 1.0 (p<0.0001).
  • Applicant survey results indicated 92% satisfaction with the CSP, with 87% finding scheduling easier and 96% reporting quicker finalization of dates.
  • Significant improvements were noted in access to interview slots (71%) and coordination of logistics (63%), with 84% supporting widespread CSP adoption.

Conclusions:

  • The implementation of a computerized-scheduling program (CSP) substantially enhanced the efficiency and applicant experience in pediatric surgery fellowship interviews.
  • The CSP led to significant reductions in time and communication overhead for both applicants and the program.
  • Widespread adoption of CSPs holds the potential to greatly improve the overall efficiency of fellowship interview scheduling across medical specialties.