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Related Experiment Videos

Mixed contact methods to improve response to a postal questionnaire.

D Weston1, V Parsons1, G Ntani2

  • 1Occupational Health Service, Guy's & St Thomas' NHS Foundation Trust, London SE1 7EH, UK.

Occupational Medicine (Oxford, England)
|April 4, 2017
PubMed
Summary

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To improve survey response rates in nursing trials, a series of reminders, including personalized SMS text messages or phone calls, were effective. This strategy helped increase participation in occupational health studies.

Area of Science:

  • Occupational Health
  • Clinical Trials
  • Survey Methodology

Background:

  • Postal questionnaires are crucial for data collection in clinical trials.
  • High non-response rates in surveys can introduce bias and compromise study validity.

Purpose of the Study:

  • To evaluate a simple method for enhancing response rates in an occupational health trial.
  • The trial focused on preventing hand dermatitis among nurses.

Main Methods:

  • A longitudinal study involving student and intensive care nurses.
  • Questionnaires were administered at baseline, 1 month, and 12 months.
  • A multi-touch reminder strategy was employed, including email, postal mail, SMS text messages, and telephone calls.

Main Results:

Keywords:
Nursesoccupational healthresponses ratesstudentstrials.

Related Experiment Videos

  • The multi-touch reminder strategy significantly improved response rates.
  • Final response rates reached 63% for both student and intensive care nurses.
  • Personalized third reminders via SMS or telephone showed a positive impact on non-responders.

Conclusions:

  • A systematic reminder approach, particularly personalized third contacts, effectively boosts survey participation.
  • This method enhances the validity of data collected through postal questionnaires in nursing research.
  • Implementing such strategies is vital for improving the quality of occupational health trial outcomes.