T Eugene Day1, Sarah Henrickson Parker, Virginia Lederman
1Author Affiliations: Office of Safety and Medical Operations, The Children's Hospital of Philadelphia, Pennsylvania (Dr Day, Ms Lederman, Ms McKetta, and Ms Spraycar); and Department of Psychology, Virginia Tech Carilion Research Institute, Roanoke, Virginia (Dr Henrickson Parker).
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Hospitals can use a new rubric to evaluate emerging skill sets for lasting impact. This framework helps administrators identify valuable innovations, like human factors engineering, for improved hospital performance and return on investment.
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