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Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform
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PATIENT WEB PORTALS AND PATIENT-PROVIDER RELATIONSHIPS: A SUMMARY PERSPECTIVE.

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Patient Web portals (PWPs) enhance chronic disease management by improving communication and compliance. While challenges exist, PWPs ultimately strengthen patient-provider relationships for conditions like diabetes, hypertension, and asthma.

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Chronic diseaseCommunicationDoctor–patient relationsPrimary care

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Area of Science:

  • Health Informatics
  • Primary Care Medicine
  • Digital Health

Background:

  • Patient Web portals (PWPs) are increasingly used for collecting patient-reported outcomes and supporting care between visits.
  • PWPs offer new communication channels and aid in managing chronic conditions like diabetes, hypertension, and asthma.
  • Limited studies document PWP impact in primary care settings.

Purpose of the Study:

  • To summarize the benefits and drawbacks of PWPs in managing chronic conditions.
  • To analyze PWP impact on communication, disease management, compliance, and patient-provider dynamics.
  • To identify potential barriers and future directions for PWP implementation.

Main Methods:

  • Exploratory PubMed literature search (inception to December 2015).
  • Focused searches on PWP benefits and drawbacks for diabetes, hypertension, and asthma management.

Main Results:

  • PWPs show potential benefits including improved patient-provider communication, enhanced disease management, and better compliance.
  • Identified drawbacks include potentially unreliable patient reporting, usage barriers, and increased healthcare provider workload.
  • PWPs facilitate timely symptom reporting and secure online communication.

Conclusions:

  • Despite drawbacks, successful PWP implementation can improve patient-provider relationships.
  • PWPs support effective management of chronic conditions like diabetes, hypertension, and asthma.
  • PWPs empower patients to report outcomes and engage in secure online communication with providers.