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Development and validation of the Work Conflict Appraisal Scale (WCAS)
Pilar González-Navarro1, Lucía Llinares-Insa, Rosario Zurriaga-Llorens
1IDOCAL. Universidad de Valencia.
Psicothema
|April 26, 2017
Summary
The Work Conflict Appraisal Scale (WCAS) is a valid tool for assessing work conflict appraisals. It reliably measures both challenge and threat perceptions separately in organizations.
Area of Science:
- Organizational Psychology
- Cognitive Appraisal Theory
Background:
- Cognitive appraisal theory explains how individuals perceive and evaluate stressful situations.
- Workplace conflict is a significant stressor with potential negative impacts on employees and organizations.
Purpose of the Study:
- To introduce and validate the Work Conflict Appraisal Scale (WCAS).
- To assess work conflict through the lens of cognitive appraisal, specifically threat and challenge.
Main Methods:
- Confirmatory factor analysis (CFA) was employed to test the factorial structure of the WCAS in Study 1 (N=296).
- Multi-sampling CFA was used for cross-validation in Study 2 (N=815).
Main Results:
- The analyses confirmed the validity of the WCAS.
- Results supported a tri-dimensional classification of conflict appraisal.
- A clear distinction between challenge and threat appraisals of work conflict was established.
Conclusions:
- The WCAS is a valid and reliable instrument for measuring conflict appraisal in organizational settings.
- The findings underscore the importance of differentiating between challenge and threat appraisals in workplace conflict research and practice.
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