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Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
Published on: January 15, 2017
The relationship between emergency department wait times and inpatient satisfaction
Polly J Davenport1, Stephen J O'Connor2, Jeffery M Szychowski3
1a CHI St. Vincent Infirmary and St. Vincent North , Little Rock , Arkansas , USA.
Abstract:
This study examines patient perceptions of emergency department wait times and inpatient experiences. For many hospitals across the United States, the emergency department (ED) is now the "front door"; therefore, understanding the impact of ED experience on the inpatient experience is critical for leaders managing these complex settings today. Results showed statistically significant relationships between a very good ED experience and a very good inpatient experience. Perceived wait times in the ED, more so than actual ED wait times, served as a predictor of a very good ED rating as well as a very good rating of the inpatient experience.
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