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Making Sense of Nursing-Sensitive Quality Indicators.
Kara Mangold1, Jocelyn Pearson
1Kara Mangold, DNP, RN-BC, CCTN, CNE, is Unit-Based Educator and Assistant Professor in Nursing, Mayo Clinic College of Medicine, Phoenix, Arizona. Jocelyn Pearson, MSN, RN, ACNS-BC, is Nursing Administrative Specialist and Instructor of Nursing, Mayo Clinic College of Medicine, Mayo Clinic, Phoenix, Arizona.
Registered nurses can face challenges interpreting quality indicators. An interactive learning activity helped nurses understand quality measures, leading to positive outcomes and demonstrated learning.
Area of Science:
- Nursing Quality Improvement
- Healthcare Education
- Clinical Outcomes Analysis
Background:
- Registered nurses (RNs) often struggle to interpret nursing-sensitive quality indicators and outcome data.
- Effective data interpretation is crucial for enhancing patient care quality and safety.
- Bridging the gap between data and clinical practice remains a significant challenge in nursing.
Purpose of the Study:
- To assess the effectiveness of an interactive, facilitator-led learning activity in improving RNs' ability to interpret quality indicators.
- To determine if such an activity can engage nurses across different experience levels (Benner's novice-to-expert continuum).
- To evaluate the impact of the learning activity on understanding and applying quality measures.
Main Methods:
- Implementation of a facilitator-led, interactive learning activity focused on nursing-sensitive quality indicators.
- Inclusion of registered nurses representing all stages of Benner's novice-to-expert model.
- Observation and assessment of participants' ability to identify solutions related to quality measures post-activity.
Main Results:
- The interactive learning activity successfully addressed the challenge of interpreting quality indicators for RNs.
- Nurses at all levels of experience engaged with the material and identified solutions for quality measures.
- Positive outcomes were observed, with evidence of learning occurring after the activity.
Conclusions:
- Interactive, facilitator-led learning is an effective strategy for enhancing RNs' interpretation of quality indicators.
- Engaging all levels of nursing expertise in quality improvement activities fosters practical problem-solving.
- This educational approach demonstrates positive impacts on nursing knowledge and application of quality measures.
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