Adolescent narrative comments in assessing medical students.
April Tan1,2, Alexandra Hudson1, Kim Blake1,3
1Dalhousie University Faculty of Medicine, Halifax, Nova Scotia, Canada.
Adolescent medical interviews are challenging to teach and assess. The Structured Communication Adolescent Guide (SCAG) tool provides valuable written feedback from teen patients, highlighting confidentiality concerns and areas for improvement.
Area of Science:
- Medical Education
- Adolescent Health
- Communication Skills Training
Background:
- Adolescent medical interviewing presents unique teaching and assessment challenges.
- Programmatic assessment, focusing on assessment for learning via feedback, is gaining traction in medical education.
- The Structured Communication Adolescent Guide (SCAG) offers a tool for programmatic assessment using adolescent patient feedback.
Purpose of the Study:
- To qualitatively analyze written narrative feedback from adolescent patients using the SCAG tool.
- To compare SCAG numerical scores and grades between positive and negative feedback.
- To identify key themes and areas for improvement in adolescent medical interviewing.
Main Methods:
- Qualitative analysis of written narrative feedback from SCAGs.
- Non-standardized adolescent patients provided feedback to third-year medical students.
- Comparison of numerical scores and grades for positive versus negative feedback.
Main Results:
- Fifty percent of SCAGs included written narrative feedback.
- 'Approachable' and 'confidentiality concerns' were the most frequent positive and negative comments.
- The 'teen-only communication' section, including HEADSS, received the most negative comments and lower scores.
Conclusions:
- Confidentiality is a critical concern in adolescent patient interviews.
- Written narrative feedback from adolescents is highly valuable for identifying specific strengths and weaknesses.
- Adolescent feedback, particularly narrative comments, offers more nuanced insights than potentially inflated numerical scores or grades.
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