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Empowering trainees to promote professionalism
Lita Aeder1, Lisa Altshuler2, Elizabeth Kachur3
1Pediatrics Department, Brookdale University Hospital and Medical Center, Brooklyn, New York, USA.
Training medical trainees to address unprofessional behavior significantly increased the rate at which they intervened. This approach improved satisfaction with interventions and fostered a culture of professionalism in medical education.
Area of Science:
- Medical Education
- Professionalism in Healthcare
- Behavioral Science
Background:
- Unprofessional behavior in medical settings can negatively impact patient care.
- Empowering trainees to address peer misconduct promotes accountability and a professional learning environment.
- Addressing incidents not witnessed by supervisors is crucial for comprehensive professionalism training.
Purpose of the Study:
- To train medical trainees in effectively addressing observed unprofessional behavior among colleagues.
- To evaluate the impact of this training on the direct addressing, reporting, or ignoring of unprofessional incidents.
- To assess changes in the resolution satisfaction of addressed incidents 6-12 months post-training.
Main Methods:
- Eighty-four trainees participated in objective structured clinical examination (OSCE) scenarios focused on addressing inappropriate behavior.
- Baseline and follow-up surveys (6-12 months post-OSCE) collected data on witnessed incidents and intervention methods.
- Intervention methods included direct addressing (with satisfaction rating), reporting, or ignoring unprofessional behavior.
Main Results:
- A significant increase in identified unprofessional incidents was observed post-training (1.12 to 1.69 per resident).
- The percentage of directly addressed incidents rose from 43% to 61%, with satisfactory resolution increasing from 43% to 79%.
- Trainees were significantly more likely to address incidents directly than to report them (p=0.001).
Conclusions:
- The training intervention effectively increased the rate of trainees addressing unprofessional behavior and improved satisfaction with these interventions.
- The intervention successfully promoted a culture of professionalism by empowering trainees to manage peer misconduct.
- While addressing and reporting rates changed, the proportion of unaddressed/unreported incidents remained similar.
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