From the past to the future: Integrating work experience into the design process

Area of Science:

• Ergonomics
• Human Factors Engineering
• Occupational Health

Background:

• Integrating work activity considerations into the design process is a key ergonomic challenge.
• Worker participation is crucial for this integration, but late involvement can hinder project and work activity development.
• Early engagement is vital for effective ergonomic design.

Purpose of the Study:

• Introduce the concept of 'construction of experience' for developing future work activities and project solutions.
• Propose a non-teleological design approach where initial concepts evolve through experience.
• Facilitate the co-development of project solutions and future work activities.

Main Methods:

• A case study of ergonomic participation during the design of a biotechnology research laboratory complex.
• Utilized a simulation process with a Lego scale model for data collection.
• Conducted interviews with project participants to gather qualitative insights.

Main Results:

• The simulation enabled the creation of novel work methods and modifications to initial design concepts.
• Workers developed strategies for safer and more efficient work within the future system.
• Design changes facilitated by participation led to improved work system outcomes.

Conclusions:

• Project decisions significantly influence future work activity opportunities.
• A non-teleological design process, emphasizing construction of experience, clarifies the impact of design choices on future work.
• This approach supports the development of work systems that are both safe and efficient.