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"Rheum to Improve": Quality Improvement in Outpatient Rheumatology
Shirley L Chow1,2, Kaveh G Shojania3,4
1From the Department of Medicine, Sunnybrook Health Sciences Centre; University of Toronto, Toronto, Ontario, Canada. Shirley.Chow@sunnybrook.ca.
Abstract:
The commitment to improve care processes and patient outcomes is a professional mandate for clinicians and is also seen as an operational priority for institutions. Quality improvement now figures in the accreditation of training programs, specialty examinations, and hospital scorecards. Rheumatologists have traditionally focused primarily on quality problems such as guideline adherence; however, improvement goals should also include other aspects of care that are helpful to patients and are professionally rewarding for practitioners. This review makes use of improvement projects in outlining tangible tools rheumatologists can use to resolve quality concerns in their practices.
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