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Updated: Feb 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Professional Practice and Innovation: The Coding Masterpiece: A Framework for the Formal Pathways and Processes of
1Kerin Robinson BHA, BAppSc(MRA), MHP, CHIM, Visiting Scholar, Centre for Health Communication, University of Technology Sydney, Broadway NSW 2007, AUSTRALIA, and Head, Department of Health Information Management, Faculty of Health Sciences, La Trobe University, Bundoora VIC 3086, AUSTRALIA.
Abstract:
This article empirically defines the formal pathways and processes that enable and frame hospital clinical classification in an activity-based funding environment. These structured actions include: learning and training; abstracting; clinical knowledge locating and confirming; coder-doctor communication; coder-coder communication; the complicated sub-set of code searching and decision-making processes that constitute practical clinical 'coding'; allocation to diagnosis-related groups; confirmation of financial reimbursement; auditing; and quality management practices to ensure the integrity of the multiple outputs and outcomes of clinical coding. An analogy of these complex, exacting, and knowledge-dense work practices is made with the 20th century avant-garde art movement of Cubism: the creation of Pablo Picasso's The three musicians is used as a metaphor for clinical/health classification work.
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