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Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
CAN WE SATISFY OUR CLIENTS? INTROSPECTION
M A Tutakne1, B B Dutta2, D Raghunath3
1Deputy Director General (Provisioning), Office of DGAFMS, 'M' Block, DHQ PO, New Delhi 110001.
Abstract:
Criticism of medical professionals is on the rise. The perception of the medical profession and the media, which educates the clientele, is widely different. The likely causes for dissatisfaction of the clientele and some possible solutions are presented.
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