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Using a Feedback Environment to Improve Creative Performance: A Dynamic Affect Perspective.

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Summary
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A supportive feedback environment boosts creative performance by fostering positive affect. Negative affect can enhance this relationship, suggesting a dynamic interplay is key for employee creativity.

Keywords:
creative performancedynamic affectfeedback environmentnegative affectpositive affect

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Area of Science:

  • Organizational Psychology
  • Creativity Studies
  • Affective Science

Background:

  • Previous research on feedback and creativity overlooked the dynamic nature of emotions, focusing solely on positive affect.
  • Creative performance is proposed as a dynamic process involving initial negative affect followed by positive affect, influenced by feedback.

Purpose of the Study:

  • To investigate the dynamic relationship between affect, feedback environment, and creative performance.
  • To explore how supervisor feedback influences creative performance through changes in positive and negative affect.

Main Methods:

  • Hierarchical regression analysis was employed.
  • Data were collected from 264 employees across seven industry firms.
  • The study examined the moderating and mediating roles of negative affect (t1) and positive affect (t2).

Main Results:

  • A supportive supervisor feedback environment indirectly enhances creative performance via positive affect (t2).
  • Negative affect (t1) positively moderates the link between positive affect (t2) and creative performance.
  • The change in positive affect mediates the feedback-creativity relationship, with larger decreases in negative affect strengthening the positive affect-creativity link.

Conclusions:

  • Employee creative performance is influenced by a dynamic affective process, not just positive emotions.
  • Supervisor support and feedback are crucial for cultivating a positive affective state conducive to creativity.
  • Interventions should consider the interplay of both positive and negative affect to maximize employee creativity.