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Nurse managers and the sandwich support model.

Christine Chisengantambu¹, Guy M Robinson², Nina Evans³

¹School of Nursing, Midwifery and Paramedicine, Australian Catholic University, North Sydney, NSW, Australia.

Journal of Nursing Management

|September 16, 2017

Summary

Supporting nurse managers is crucial for effective healthcare. The proposed "sandwich support model" enhances their performance and patient outcomes by providing support from above and below.

Keywords:

nurse management nurse managers sandwich support model structured interviews

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Published on: August 4, 2015

Area of Science:

Healthcare Management
Nursing Leadership
Organizational Psychology

Background:

Supportive management is fundamental for employee commitment and organizational success.
Nurse managers require specific attention regarding support within health sector management.
Understanding the characteristics of support for nurse managers is essential for effective healthcare delivery.

Purpose of the Study:

To investigate the reciprocal relationship between nurse managers' work and the support they both receive and provide.
To explore the impact of support systems on the performance and well-being of nurse managers.

Main Methods:

Qualitative study involving 15 nurse managers in rural South Australian health institutions.
Data collection through structured interviews, direct observation, and review of relevant documents.
Exploration of nurse managers' lived experiences within their work environment.

Main Results:

Adequate support positively influences nurse managers' decision-making, perceptions, and performance.
A supportive environment fosters feelings of appreciation and value among nurse managers.
Introduction of the "sandwich support model" to enhance nurse manager functioning and patient outcomes.

Conclusions:

Effective support for nurse managers is critical for their operational success and overall organizational efficiency.
The "sandwich support model" offers a framework to improve management practices and support nurse managers.
Healthcare organizations should proactively strengthen support mechanisms for nurse managers to optimize performance and patient care.