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Updated: Feb 22, 2026

E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Employee organizational commitment and hospital performance.

Kevin M Baird¹, Amy Tung, Yanjie Yu

¹Kevin M. Baird, BEc (Hons), MCom, PhD, is Associate Professor, Department of Accounting and Corporate Governance, Macquarie University, Sydney, New South Wales, Australia. E-mail: kevin.baird@mq.edu.au. Amy Tung, BBA with BCom (Hons), MIB, PhD, is Lecturer, Department of Accounting and Corporate Governance, Macquarie University, Sydney, New South Wales, Australia. Yanjie Yu, MI (Acc & Fin), MRes, is Research Associate, Department of Accounting and Corporate Governance, Macquarie University, Sydney, New South Wales, Australia.

Health Care Management Review

|September 16, 2017

Summary

Adequate hospital facilities, including support and staff resources, enhance employee organizational commitment (EOC), which in turn improves patient care and operational effectiveness. Investing in resources is key for hospital performance.

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Last Updated: Feb 22, 2026

E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Area of Science:

Healthcare Management
Organizational Psychology
Hospital Administration

Background:

Employee organizational commitment (EOC) is widely recognized for its positive impact on individual and organizational performance.
This study explores the specific relationship between EOC, hospital performance, and the crucial role of adequate facility provision in fostering EOC.

Purpose of the Study:

To empirically test a theoretical model linking hospital facility provision (medical, support, staff resources) to EOC.
To examine how EOC subsequently influences hospital performance in patient care and operational effectiveness.

Main Methods:

A survey of hospital managers was conducted to investigate the interrelationships between facility provision, EOC, and hospital performance.
Statistical analysis was used to validate the proposed theoretical model.

Main Results:

The study found that the provision of support facilities and staff resources indirectly enhances patient care and operational effectiveness by positively influencing EOC.
The theoretical model was supported by the empirical findings.

Conclusions:

Adequate facilities are essential for cultivating EOC within hospitals.
Hospital leaders should prioritize enhancing resource provision to boost EOC and subsequently improve overall hospital performance, including patient care and operational efficiency.