Related Experiment Video
Updated: Feb 22, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Cultural safety and engagement: Keys to improving access to care
11 Boreala Management, Montreal, Quebec, Canada.
Abstract:
The challenges of providing equitable and timely access to high-quality care are numerous, and the proposed solutions are well documented. However, frequently absent from discussions dealing with access to care is how access is being defined and by whom. This article demonstrates the importance of engaging individuals and communities when defining access and developing improvement strategies, and the experience of an Indigenous regional health and social services authority.
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