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[Specificity of communication in general practice].

P Thomas¹, J M Thomas¹

¹Département de Médecine générale, Université Libre de Bruxelles, ULB.

Revue Medicale De Bruxelles

|October 6, 2017

Summary

Effective doctor-patient communication hinges on active listening and a bio-psycho-social approach. This enables identification of sensitive topics like domestic violence and substance abuse for better patient care.

Keywords:

Doctor-patient communication General practice Motivational interviewing Patient’s agenda

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Area of Science:

Medical Communication
General Practice
Patient-Centered Care

Context:

Physician communication skills are crucial beyond scientific and ethical knowledge.
Active listening is fundamental for understanding patient needs.
A bio-psycho-social approach is essential during patient interviews.

Purpose:

To highlight the importance of communication skills in medical practice.
To identify key sensitive topics clinicians must address.
To suggest tools for improving physician communication.

Summary:

Good doctors possess strong communication skills, particularly active listening.
They adopt a bio-psycho-social framework to uncover unspoken patient issues.
Key areas include domestic violence, substance abuse, and anxiety-depressive disorders.

Impact:

Improved patient rapport and understanding.
Enhanced identification of critical health and social issues.
Potential for better patient outcomes through targeted interventions.