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Detecting clinically related content in online patient posts.

Courtland VanDam1, Shaheen Kanthawala1, Wanda Pratt2

  • 1Michigan State University, United States.

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This study developed a text classification model to identify clinical topics in online health forums. The model efficiently flags posts needing expert review, improving information accuracy for patients with chronic conditions.

Keywords:
ClassificationClinical topicDiabetesHealth information seekingHuman-computer interactionOnline health communitiesPatientText mining

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Area of Science:

  • Health Informatics
  • Natural Language Processing
  • Computational Linguistics

Background:

  • Online health communities are vital for patients managing chronic conditions.
  • Concerns exist regarding misinformation and the challenge of moderating large volumes of posts.
  • Efficiently identifying clinically relevant content is crucial for providing accurate patient support.

Purpose of the Study:

  • To develop and evaluate text classification models for automatically identifying clinical topics in online health forum posts.
  • To assist online health communities in managing content and directing patients to validated clinical resources.
  • To improve the efficiency and accuracy of content moderation in digital health spaces.

Main Methods:

  • Annotated 1817 posts (4966 sentences) from an online diabetes community.
  • Tested various text classification models, including Naïve Bayes, with unigrams, bigrams, trigrams, and MetaMap Semantic Types.
  • Evaluated model performance using F-measure, Precision, and Recall.

Main Results:

  • The Naïve Bayes model achieved the best performance (F-measure: 0.83, Precision: 0.79, Recall: 0.86) on the initial dataset.
  • The classifier demonstrated feasibility when applied to a second online diabetes community (F-measure: 0.63, Precision: 0.57, Recall: 0.71).
  • Model training was rapid (5 seconds), and classification was near-instantaneous (less than 1 second).

Conclusions:

  • Automated identification of clinical topics in online health forums is feasible and effective.
  • The developed model can help manage content exchange and connect patients with necessary clinical expertise.
  • The approach shows potential for scalability to other online health communities.