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Area of Science:

  • Medical Informatics
  • Health Communication Technology

Background:

  • Internet-enabled technology, including smartphone applications, offers potential for improved information exchange among healthcare providers.
  • Effective communication is crucial for efficient healthcare delivery and positive patient outcomes.

Purpose of the Study:

  • To systematically review the role of Internet-enabled technology in enhancing communication among physicians.
  • To understand physician satisfaction and perceived impact of these technologies on healthcare practices.

Main Methods:

  • A systematic literature search was conducted across the Association for Computing Machinery Digital Library, ProQuest, and Web of Science.
  • Twenty-one studies were included after screening 5140 identified articles based on predefined inclusion criteria.

Main Results:

  • Physicians generally expressed satisfaction with Internet-enabled technology for communication purposes.
  • There was no consistent consensus on whether these technologies improved efficiency or influenced clinical decision-making.
  • Key influencing factors identified include impact on work practices, resource availability, and institutional elements like privacy legislation.

Conclusions:

  • Internet-enabled technology holds significant potential for enhancing physician communication.
  • The actual benefits are contingent upon successful integration into existing workflows, adequate resource allocation, and supportive institutional policies, including privacy regulations.