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Related Concept Videos

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Patient-centered Care01:13

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
Types of Reports I: Hand-off Report01:25

Types of Reports I: Hand-off Report

A hand-off report, also known as a change-of-shift report, is a crucial nursing process that ensures the smooth transition of patient care responsibilities between nursing staff.
Following are the key components and categories of hand-off reports:
Purpose and Process:

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Related Experiment Video

Updated: Jul 9, 2026

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
09:52

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide

Published on: January 15, 2017

Improving Patient Safety Communication in Residency Programs by Incorporating Patient Safety Discussions Into Rounds.

Mandi W Musso1,2, Richard J Vath1, Lauren S Rabalais1

  • 1Division of Academic Affairs, Our Lady of the Lake Regional Medical Center, Baton Rouge, LA.

Ochsner Journal
|October 14, 2017
PubMed
Summary

Weekly text reminders prompted patient safety discussions during medical resident rounds, improving communication and error reporting. This standardized learning experience was well-received by faculty and residents.

Keywords:
Curriculumeducation-medical-graduatehealth care researchmedical errorspatient safetyphysicianquality healthcarequality improvementtext messaging

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Area of Science:

  • Medical Education
  • Patient Safety
  • Quality Improvement

Background:

  • Engaging residents in patient safety and quality improvement initiatives presents challenges.
  • Developing standardized learning experiences is crucial for effective patient safety discussions.

Purpose of the Study:

  • To develop and evaluate a standardized learning experience to facilitate patient safety discussions during resident rounds.
  • To assess the impact of structured prompts on resident engagement in patient safety.

Main Methods:

  • Residents on inpatient rotations were exposed to patient safety discussions, with a control group not receiving the intervention.
  • Faculty received weekly text reminders with prompts to initiate discussions.
  • Residents and faculty completed pre- and post-intervention surveys on patient safety culture and perceptions.

Main Results:

  • Residents participating in discussions reported higher frequencies of safety events compared to the control group.
  • Both groups showed improved communication and increased safety event reporting post-intervention.
  • Most faculty found the discussions constructive and residents responsive, with minimal perceived burden.

Conclusions:

  • Weekly text reminders effectively integrated patient safety discussions into resident rounds.
  • The intervention positively impacted interprofessional communication and the reporting of safety events.
  • The approach was well-received by both faculty and residents, suggesting feasibility for broader implementation.