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Patients Attending Emergency Departments
Martin Scherer1, Dagmar Lühmann, Agata Kazek
1Department of General Practice/Primary Care, Hamburg University Medical School, Hamburg-Eppendorf.
Deutsches Arzteblatt International
|October 17, 2017
Summary
Over half of emergency department patients perceive their condition as non-urgent. Reasons for visits include musculoskeletal issues, skin conditions, and primary care physician unavailability, highlighting varied patient needs.
Area of Science:
- Emergency Medicine
- Health Services Research
- Patient Behavior
Background:
- Emergency departments (EDs) face rising patient numbers, with a significant increase in those not requiring urgent care.
- Characterizing non-urgent ED patients is crucial for understanding healthcare utilization patterns.
- Sociodemographic features, health status, and reasons for attendance are key factors to analyze.
Purpose of the Study:
- To characterize patients presenting to emergency departments who do not require urgent treatment.
- To identify sociodemographic factors, health status, and specific reasons associated with non-urgent ED visits.
- To understand the drivers behind the increasing number of non-urgent cases in emergency care.
Main Methods:
- The PiNo Nord study employed a cross-sectional observational design over two working weeks in five hospitals.
- Data collection involved personal interviews with patients and documentation of medical diagnoses.
- Multivariate logistic regressions within mixed multilevel models were used for data analysis, identifying predictors of perceived urgency.
Main Results:
- 1175 patients were studied; 54.7% reported low treatment urgency.
- Musculoskeletal trauma (OR 2.18), skin conditions (OR 2.15), and primary care physician unavailability (OR 1.70) were strong predictors of low urgency.
- Patients attended EDs on their own initiative (41.3%), referred by primary care (17.0%), or by specialists (8.0%).
Conclusions:
- More than half of ED patients do not perceive their condition as a medical emergency.
- Reasons for ED visits are multifactorial, including perceived urgency, structural barriers, and patient preferences.
- Findings suggest a need to address patient perceptions and access to primary care to optimize ED resource allocation.