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Risk factors for negative experiences during psychotherapy.
Gillian E Hardy1, Lindsey Bishop-Edwards2, Eleni Chambers3
1a Clinical Psychology Unit, Department of Psychological Services Research Centre , University of Sheffield , Sheffield , UK.
A mismatch in patient needs, therapist skills, and service structures can lead to negative psychotherapy experiences. Addressing these factors is key to improving patient outcomes and satisfaction in therapy.
Area of Science:
- Psychology
- Psychotherapy Research
- Clinical Psychology
Background:
- An estimated 3% to 15% of patients report negative psychotherapy experiences, a phenomenon poorly understood.
- Few empirical studies have investigated the contributing factors to these adverse therapeutic outcomes.
Purpose of the Study:
- To investigate the specific factors associated with patients' negative experiences during psychotherapy.
- To identify risk factors for negative therapy effects and provide a model for clinicians.
Main Methods:
- The study utilized a mixed-methods approach, collecting data from 185 patient and 304 therapist questionnaires, alongside 20 patient and 20 therapist interviews.
- Thematic analysis was employed to analyze transcribed data from patients reporting unhelpful or harmful therapy experiences and therapists' perspectives on similar cases.
Main Results:
- A significant finding was the lack of fit between patient needs, therapist skills, and service structures, leading to 'Fault Lines'.
- These 'Fault Lines' created tension between safety, containment, power, and control, resulting in 'Strain' and 'Poor Engagement', ultimately leading to negative consequences.
Conclusions:
- Patients benefit from clear information, choice, shared decision-making, explicit contracting, and transparency regarding sessions and progress.
- Therapists and services should actively seek patient feedback and remain vigilant for signs of deterioration, implementing solutions promptly.
- Establishing a supportive service structure is crucial for mitigating negative therapy experiences and enhancing patient satisfaction.
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