Engagement, resilience and empathy in nursing assistants
Yolanda Navarro-Abal1, M José López-López1, José A Climent-Rodríguez1
1Universidad de Huelva, Huelva, España.
Objective:
To analyse the levels of engagement, resilience and empathy, and the relationship between them, in a sample of nursing assistants working in different private institutions in Huelva.
Method:
A transversal, descriptive study. The sample comprised 128 nursing assistants working in private health centres of Huelva. They were given the following instruments: resilience scale Wagnild and Young, Interpersonal Reactivity Index and Utrech Work Engagement Scale.
Conclusions:
There is a relationship between the cognitive and emotional components of engagement and empathy. Certain sociodemographic variables associated with the organisation of work and working conditions are associated with level of engagement.
Related Concept Videos
The Professional Nurse
Communication skills: These are critical characteristics, especially speaking and listening.
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Nurses' Legal Responsibilities II
Communication between nurses and...
Accountability and Responsibility of a Nurse II
For example, a nurse demonstrating respect and compassion might listen attentively to a patient's concerns, provide...
Empathy
Accountability and Responsibility of a Nurse I

