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Nurse Handoff Communication
Objective:
To describe the communication behaviors identified by nurses as key to a competent patient handoff at change of shift.
Data Sources:
Qualitative analysis of nurse descriptions of best and worst handoffs from the incoming and outgoing nursing perspective.
Conclusion:
Competent, quality nursing handoffs include specific information exchange and socioemotional (relational) communication behaviors.
Implications For Nursing Practice:
A communication-based perspective may be useful in establishing handoff routines that reduce communication-related patient care errors and foster a positive nursing environment.
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