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Updated: Feb 18, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Mark McClellan1, Krishna Udayakumar2, Andrea Thoumi3
1Mark McClellan ( Mark.McClellan@duke.edu ) is director of the Duke-Robert J. Margolis, M.D., Center for Health Policy and the Robert J. Margolis, M.D., Professor of Business, Medicine, and Policy, at Duke University, in Durham, North Carolina, and Washington, D.C.
Accountable care reforms aim for efficient, high-quality healthcare by focusing on outcomes. Implementing these complex systems requires understanding policy and organizational factors for successful innovation and improved patient care.
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