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Published on: May 4, 2020
[The Effectiveness of a Strategy for the Flexible Management of Nursing Human Resources: A Pilot Study]
Chung-I Huang1, Meei-Shiow Lu2
1MHA, Deputy Executive Officer, Joint Commission of Taiwan, and Adjunct Lectures, School of Health Care Administration, Taipei Medical University, and Doctoral Candidate, Department of Technology Application and Human Resource Development, National Taiwan Normal University, Taiwan, ROC.
Background:
The flexibility of a hospital's nursing-related human resource management policies affects the working willingness and retention of nurses.
Purpose:
To explore the effectiveness of a flexible nursing-related human resource management strategy.
Methods:
This quasi-experimental research used a one group pretest-posttest design. Supervisors at participating hospitals attended the "Application of Flexible Nursing Human Resources Management Strategies" workshop, which introduced the related measures and assessed nurses' pretest satisfaction. After these measures were implemented at the participating hospitals, implementation-related problems were investigated and appropriate consultation was provided. The posttest was implemented after the end of the project. Data were collected from nurses at the participating hospitals who had served in their present hospital for more than three months. The participating hospitals were all nationally certified healthcare providers, including 13 medical centers, 17 regional hospitals, and 3 district hospitals. A total of nurses 2,810 nurses took the pretest and 2,437 took the posttest. The research instruments included the "Satisfaction with working conditions and system flexibility" scale and the "Flexible nursing human resource management strategies". The effectiveness of the implemented strategy was assessed using independent samples t-test and variance analysis.
Results:
The result of implementing the flexible strategies shows that the total mean of pretest satisfaction (Likert 5 scores) was 3.47 (SD = 0.65), and the posttest satisfaction was 3.52 (SD = 0.65), with significant statistical differences in task, numerical, divisional, and leading flexibility.
Conclusions:
Due to the good implementation effectiveness, the authors strongly suggest that all of the participating hospitals continue to apply this strategic model to move toward a more flexible nursing system and work.
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