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Related Concept Videos

Methods Of Healthcare Delivery System01:26

Methods Of Healthcare Delivery System

4.2K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
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Patient-centered Care01:13

Patient-centered Care

3.1K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Nursing Clinical Information System01:27

Nursing Clinical Information System

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Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
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Introduction To Health Care Delivery System01:18

Introduction To Health Care Delivery System

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The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
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Health Information Technology and Healthcare Information System01:30

Health Information Technology and Healthcare Information System

3.4K
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
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Integrated Healthcare System01:20

Integrated Healthcare System

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An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
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Related Experiment Video

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Relationship-centered health care as a Lean intervention.

Jennifer Dunsford1, Laura E Reimer1

  • 1Joint Master of Public Administration Program, University of Winnipeg, 515 Portage Ave, Winnipeg, MB, Canada R3B 2E9.

International Journal for Quality in Health Care : Journal of the International Society for Quality in Health Care
|December 1, 2017
PubMed
Summary

Lean management techniques can improve healthcare efficiency, but success depends on recognizing the conflict between administrative tasks and personalized patient care. Applying Lean principles differently to these distinct areas is key for sustainable healthcare reform.

Keywords:
Lean managementhealth carehealth care policyhealth reformpatient experiencequality improvement

Related Experiment Videos

Last Updated: Feb 17, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Area of Science:

  • Healthcare Management
  • Process Improvement
  • Health Systems Science

Background:

  • Lean management is widely applied to enhance efficiency in healthcare.
  • Healthcare systems face complexity due to numerous processes and bureaucratic environments.
  • A tension exists between efficiency demands and the need for compassionate, personalized patient care.

Purpose of the Study:

  • To explore the application of Lean thinking in democratic healthcare contexts.
  • To address the dichotomy between administrative tasks and patient care encounters.
  • To propose a differentiated approach to Lean implementation for sustainable healthcare reform.

Main Methods:

  • Literature review on Lean management in healthcare.
  • Analysis of the intersection between administrative processes and patient experience.
  • Conceptual framework development for differentiated Lean application.

Main Results:

  • Administrative process improvements alone are insufficient for healthcare reform.
  • Lean practice faces challenges at the delivery level due to the efficiency vs. care conflict.
  • A fundamental distinction exists between administrative and patient care processes.

Conclusions:

  • Meaningful healthcare reform requires acknowledging the difference between impersonal administrative tasks and human-centered patient care.
  • Lean thinking must be applied distinctly to administrative processes and patient care encounters.
  • Differentiated Lean application can contribute to sustainable health system improvements and lower costs.