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Related Experiment Video

Updated: Feb 17, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Building Relationship-Based Care Among Nurses: A Holistic, Exploratory Project.

Ruth Zealand1, Dorothy Larkin, Max Shron

  • 1Education Department, School of Arts and Sciences, The College of New Rochelle, New Rochelle, New York, USA.

Creative Nursing
|December 3, 2017
PubMed
Summary
This summary is machine-generated.

This study enhanced nursing staff communication and conflict resolution skills through interactive workshops. Participants found shared goals and mutual respect more critical than personal relationships for effective teamwork.

Related Experiment Videos

Last Updated: Feb 17, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

24.9K

Area of Science:

  • Healthcare Management
  • Nursing Education
  • Organizational Psychology

Background:

  • Effective communication and conflict resolution are vital for nursing staff.
  • A positive and caring work environment (milieu) supports better team dynamics.
  • Workplace conflicts can negatively impact patient care and staff well-being.

Purpose of the Study:

  • To strengthen a relationship-centered, caring milieu among nursing staff.
  • To improve communication patterns and conflict resolution skills.
  • To foster a more collaborative and supportive work environment.

Main Methods:

  • Conducted 18 interactive workshops focused on communication and conflict resolution.
  • Utilized experiential learning to address dialogue, collaboration, and conflict management.
  • Employed pre- and post-surveys to evaluate workshop impact.

Main Results:

  • Participants prioritized commitment to shared goals over interpersonal liking.
  • Mutual respect, irrespective of title, was identified as highly valuable.
  • Nurses reported increased hopefulness and confidence in addressing conflicts.

Conclusions:

  • Interactive workshops can effectively improve nursing staff communication and conflict resolution.
  • Fostering a shared purpose and mutual respect enhances team collaboration.
  • Continued development in conflict resolution, mediation, and mindfulness is desired by staff.