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Evaluation of Effective Dashboards: Key Concepts and Criteria
Mahtab Karami1, Mostafa Langarizadeh2, Mansoor Fatehi3
1Health Information Management Research Center (HIMRC), Kashan University of Medical Sciences, Isfahan Province Kashan, Iran.
Objective:
The aim of this study is to offer appropriate criteria to evaluate effective dashboards for healthcare organizations.
Method:
In a Delphi study, a team of information technology consultants were asked to determine a set of user interface requirements for evaluating, building or selecting the dashboard. In the first round, a list of main features or criteria to be used was determined based on the panel's rating,.
Results:
In this study, it was revealed that a set of key criteria for evaluating the dashboards can be used for all types of dashboards. These criteria were classified into 7 main categories including user customization, knowledge discovery, security, information delivery, alerting, visual design, and integration and system connectivity.
Conclusion:
Choosing good criteria for selecting effective dashboards for healthcare organizations is very critical because these organizations follow a data-intensive and technology-driven environment. This study revealed the importance of key criteria which can guarantee development of an evaluation checklist.
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