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Published on: May 14, 2014
Default neglect in attempts at social influence
Julian J Zlatev1, David P Daniels2, Hajin Kim3
1Graduate School of Business, Stanford University, Stanford, CA 94305; jjzlatev@stanford.edu.
People often fail to use the default effect, a common bias, to influence others. This "default neglect" was observed across various groups, even with experience, impacting decision-making and policy.
Area of Science:
- Behavioral Economics
- Social Psychology
- Decision Science
Background:
- Theoretical models predict individuals can exploit cognitive biases for social influence.
- The default effect, a bias favoring the status quo, has significant policy implications.
- Empirical evidence on people's ability to leverage the default effect is limited.
Purpose of the Study:
- To investigate whether individuals understand and utilize the default effect to influence others.
- To examine the phenomenon of "default neglect" in various populations.
- To explore beliefs surrounding the default effect and its influence.
Main Methods:
- Participants (managers, students, US adults) played default-setting games.
- Default neglect was assessed in one-shot and repeated trials with feedback.
- Beliefs about the default effect were surveyed.
Main Results:
- Only 50.8% of participants systematically set the target option as the default.
- Default neglect persisted even with multiple opportunities for learning and feedback.
- Most participants underestimated the default effect, even when they used defaults themselves.
Conclusions:
- Individuals frequently fail to leverage the default effect for social influence, a phenomenon termed "default neglect."
- Default neglect has significant implications for understanding decision-making, social influence, and evidence-based policy.
- Further research is needed to understand the mechanisms and consequences of default neglect.
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