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Workplace Incivility in Nursing: A Literature Review Through the Lens of Ethics and Spirituality
Gwenda Smith Phillips1, Carol Isaac MacKusick, Ramona Whichello
1Gwenda Phillips, MSN, RN, has a background in medical-surgical nursing. She is an active member of Pole Creek Baptist Church in Candler, North Carolina, serving as a Bible and missions teacher, placement team chair, and choir member. Carol Isaac MacKusick, PhD, RN, CNE, is an assistant professor of nursing at Western Carolina University. Her research interests include nursing retention, attrition issues, and horizontal hostility and bullying within nursing. Ramona Whichello, MN, RN, NEA-BC, is an associate professor of nursing at Western Carolina University and director of the Master of Science-Nursing Leadership/Educator programs. She is enrolled in the Doctor of Nursing Practice program at East Tennessee State University with focus on Executive Leadership.
Abstract:
A literature review was conducted to evaluate existing knowledge of incivility in the nursing workplace through the lens of nursing ethics and spirituality. Study articles presented a consistent theme of improved organizational commitment and job satisfaction when spirituality was injected into the workplace. It seems plausible to suggest a positive correlation between spirituality and more civil environments in nursing workplaces.
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