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Providing Comprehensive Medication Management in Telehealth
Melissa E Badowski1, Scot Walker1, Shaffeeulah Bacchus1
1American College of Clinical Pharmacy.
Pharmacotherapy
|December 15, 2017
Summary
This white paper guides clinical pharmacists in delivering telehealth services, emphasizing comprehensive medication management (CMM) for improved patient access and outcomes, especially for remote and high-risk individuals.
Area of Science:
- Pharmacy Practice
- Health Services Research
- Digital Health
Background:
- Telehealth is rapidly expanding, improving patient access to healthcare and optimizing health outcomes.
- An estimated 75 million telehealth encounters occur annually in North America, driven by electronic health record accessibility.
- Telehealth offers significant value in reaching remote populations and high-risk patients needing frequent monitoring.
Purpose of the Study:
- To provide direction for clinical pharmacists utilizing telehealth for patient care.
- To demonstrate how comprehensive medication management (CMM) via telehealth aligns with established clinical pharmacist practice standards.
- To guide pharmacists in adapting their care processes for remote patient delivery.
Main Methods:
- This white paper synthesizes concepts related to telehealth delivery.
- It aligns telehealth CMM with the American College of Clinical Pharmacy's Standards of Practice.
- It discusses adaptations required for remote patient assessment, medication therapy evaluation, care planning, and monitoring.
Main Results:
- Telehealth enhances access to pharmacy services for underserved and high-risk patient populations.
- Clinical pharmacists can effectively provide comprehensive medication management (CMM) through telehealth platforms.
- Successful telehealth practice requires adapting processes to technology, collaborations, and regulations.
Conclusions:
- Clinical pharmacists require specific adaptations to deliver CMM effectively via telehealth.
- Telehealth presents a valuable modality for expanding the reach and impact of clinical pharmacy services.
- Adherence to credentialing, privileging, and regulatory requirements is crucial for telehealth practice.
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