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Cluster analysis of pharmacists' work attitudes
Keiichi Nakagomi1, Yukikazu Hayashi2, Takako Komiyama3
1Faculty of Pharmacy Musashino University Tokyo Japan.
Pharmacist work attitudes vary by age and marital status. Understanding these differences in job satisfaction is key for retaining staff and improving patient care in Japanese pharmacies.
Area of Science:
- Pharmacy Practice Research
- Sociology of Professions
- Human Resources Management
Background:
- Limited research in Japan explores pharmacist work attitudes using clustering techniques.
- This study addresses the gap by analyzing pharmacist attitudes to identify mutual needs between staff and management.
Purpose of the Study:
- To classify pharmacist work attitudes in Japan using exploratory cluster analysis.
- To provide insights for staff pharmacists and management regarding job satisfaction and retention.
Main Methods:
- Analysis of survey data from 1,228 community and 419 hospital pharmacists.
- Application of Quantification Theory 3 and clustering algorithms to identify distinct pharmacist groups.
Main Results:
- Community pharmacists: Highest satisfaction found in married males (30-49 years); lowest in single females (35-39 years).
- Hospital pharmacists: Highest satisfaction in single males (22-25 years); lowest in married males (30-34 years).
- Job satisfaction and tenure intentions varied significantly across demographic clusters.
Conclusions:
- Pharmacist work attitudes are influenced by age, marital status, and work setting.
- Job satisfaction and interpersonal relationships are critical factors for pharmacists' future career plans.
- Understanding these attitudinal features is essential for pharmacy management to enhance service quality.
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