Parents' experiences of health services for the treatment of eating disorders: a qualitative study

Background: The importance of involving parents in the treatment of eating disorders is widely recognised, however despite this, very little research has explored parents' perspectives of services. Aims: This study aimed to explore parents' experiences following contact with services for the treatment of their child's eating disorder. Methods: Employing qualitative methodology, 15 parents who had experience of health care services for the treatment of their daughter's eating disorder participated in either focus group or individual semi-structured interviews. Results: Parents' experiences were impacted by treatment hurdles, interpersonal communication, and uncertainty. Conclusion: Parents' initial contact with services for the diagnosis/treatment of their child's eating disorder is important for addressing consumer expectations at an early stage. Effective communication and relevant support by health care practitioners enhanced parents' perceptions of services and alliance formation. Acknowledgement by clinicians of the logistical, emotional, and motivational challenges faced by parents can also positively impact the therapeutic alliance between parents and services.