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Rural Nurse Managers' Perspectives into Better Communication Practices
Sheila Q Hartung1, Mindi Miller1
1a Department of Nursing , Bloomsburg University of Pennsylvania , Bloomsburg , Pennsylvania.
Journal of Community Health Nursing
|January 12, 2018
Summary
Effective nurse communication in rural settings boosts job satisfaction and retention. Strategies like regular meetings and varied messaging enhance workflow and information sharing for nurse managers.
Area of Science:
- Nursing Management
- Healthcare Communication
- Rural Health
Background:
- Limited research exists on nurse manager communication in non-tertiary settings.
- Tertiary care communication studies provide a foundation for exploring other environments.
Purpose of the Study:
- To describe communication perceptions of nurse managers in rural healthcare facilities.
- To identify factors influencing communication effectiveness in these settings.
Main Methods:
- Qualitative study employing grounded theory.
- Interviews conducted with nine nurse managers in central Pennsylvania rural settings (regional hospitals, critical access hospitals, home health).
Main Results:
- Successful communication linked to nurse manager job satisfaction, work efficiency, and employee retention.
- Key influencing factors included tone, techniques, resources, and environment.
- Recommended strategies: regular conversations, diverse messaging, conferencing huddles.
Conclusions:
- Improving communication is vital for rural healthcare settings.
- Targeted communication strategies can enhance information dissemination and workflow.
- Nurse manager communication directly impacts staff satisfaction and retention.