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Improving IV Insulin Administration in a Community Hospital
Published on: June 11, 2012
Work efficiency improvement of >90% after implementation of an annual inpatient blood products administration consent
Holly Lindsay1, Saleh Bhar1, Challice Bonifant2
1Department of Pediatrics, Texas Children's Cancer and Hematology Centers, Baylor College of Medicine, Houston, Texas, USA.
Insights
Implementing an annual blood product transfusion consent for pediatric hematology, oncology, and bone marrow transplant patients significantly reduced provider time and improved work efficiency by over 90%. This change streamlined the consent process without decreasing provider frustration levels.
Area of Science:
- Pediatric Hematology
- Oncology
- Bone Marrow Transplantation
Background:
- Pediatric hematology, oncology, and bone marrow transplant (BMT) patients frequently require blood product transfusions.
- Current institutional policy mandates a new transfusion consent for each admission, leading to significant provider time expenditure.
Purpose of the Study:
- To revise the inpatient blood product consent form to be valid for one year.
- To decrease provider time spent on consenting from 15 to under 5 minutes per admission.
- To improve provider frustration with the consent process.
Main Methods:
- A random sample of hematology/oncology/BMT inpatients was used to determine the average number of hospitalizations requiring transfusions over six months.
- Nurses and providers were surveyed regarding frustration levels and consent-related contact time before and after implementing an annual consent form.
- Provider time reduction was calculated as a measure of improved work efficiency.
Main Results:
- Prior to the annual consent, over 33 hours were spent obtaining consent for 40 patients in six months, with over 19 hours spent on patients not receiving transfusions.
- Twelve months post-implementation, 97.5% of patients had a completed annual consent, and provider work efficiency improved by 94.6% (>30 hours).
- Provider frustration levels remained unchanged (6 out of 10) despite improvements in other areas.
Conclusions:
- An annual inpatient blood product transfusion consent form significantly decreased provider time per admission to under 1 minute.
- The new consent form decreased consenting numbers and increased work efficiency by over 90%.
- While efficiency improved, provider frustration with the consent process persisted.
Abstract:
Paediatric haematology, oncology and bone marrow transplant (BMT) patients frequently require transfusion of blood products. Our institution required a new transfusion consent be obtained every admission. The objectives of this project were to: revise inpatient blood products consent form to be valid for 1 year, decrease provider time spent consenting from 15 to <5 min per admission, and improve provider frustration with the consent process. Over 6 months, we determined the average number of hospitalisations requiring transfusions in a random sampling of haematology/oncology/BMT inpatients. We surveyed nurses and providers regarding frustration levels and contact required regarding consents. Four and 12 months after implementation of the annual consent, providers and nurses were resurveyed, and new inpatient cohorts were assessed. Comparison of preintervention and postintervention time data allowed calculation of provider time reduction, a surrogate measure of improved work efficiency. Prior to the annual consent, >33 hours were spent over 6 months obtaining consent on 40 patients, with >19 hours spent obtaining consent when no transfusions were administered during admission. Twelve months after annual consent implementation, 97.5% (39/40) of analysed patients had a completed annual blood products transfusion consent and provider work efficiency had improved by 94.6% (>30 hours). Although several surveyed variables improved following annual consent implementation, provider frustration with consent process remained 6 out of a max score of 10, the same level as prior to the intervention. Development of an annual inpatient blood products consent form decreased provider time from 15 to <1 min per admission, decreased consenting numbers and increased work efficiency by >90%.
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