Work efficiency improvement of >90% after implementation of an annual inpatient blood products administration consent

Holly Lindsay1, Saleh Bhar1, Challice Bonifant2

  • 1Department of Pediatrics, Texas Children's Cancer and Hematology Centers, Baylor College of Medicine, Houston, Texas, USA.

BMJ Open Quality
|January 16, 2018
PubMed

Insights

Implementing an annual blood product transfusion consent for pediatric hematology, oncology, and bone marrow transplant patients significantly reduced provider time and improved work efficiency by over 90%. This change streamlined the consent process without decreasing provider frustration levels.

Area of Science:

  • Pediatric Hematology
  • Oncology
  • Bone Marrow Transplantation

Background:

  • Pediatric hematology, oncology, and bone marrow transplant (BMT) patients frequently require blood product transfusions.
  • Current institutional policy mandates a new transfusion consent for each admission, leading to significant provider time expenditure.

Purpose of the Study:

  • To revise the inpatient blood product consent form to be valid for one year.
  • To decrease provider time spent on consenting from 15 to under 5 minutes per admission.
  • To improve provider frustration with the consent process.

Main Methods:

  • A random sample of hematology/oncology/BMT inpatients was used to determine the average number of hospitalizations requiring transfusions over six months.
  • Nurses and providers were surveyed regarding frustration levels and consent-related contact time before and after implementing an annual consent form.
  • Provider time reduction was calculated as a measure of improved work efficiency.

Main Results:

  • Prior to the annual consent, over 33 hours were spent obtaining consent for 40 patients in six months, with over 19 hours spent on patients not receiving transfusions.
  • Twelve months post-implementation, 97.5% of patients had a completed annual consent, and provider work efficiency improved by 94.6% (>30 hours).
  • Provider frustration levels remained unchanged (6 out of 10) despite improvements in other areas.

Conclusions:

  • An annual inpatient blood product transfusion consent form significantly decreased provider time per admission to under 1 minute.
  • The new consent form decreased consenting numbers and increased work efficiency by over 90%.
  • While efficiency improved, provider frustration with the consent process persisted.

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