Nurses' perceptions of teamwork and workplace bullying
Todd R Logan1, D Michael Malone2
1Department of Arts & Sciences, Holy Family University, Philadelphia, PA, USA.
Journal of Nursing Management
|January 23, 2018
Summary
Nurses value teamwork for quality patient care. However, workplace bullying persists, though effective team skills may reduce its occurrence, impacting the nursing environment.
Area of Science:
- Nursing
- Healthcare Management
- Organizational Psychology
Background:
- Workplace bullying is a significant issue in healthcare.
- Effective teamwork is crucial for quality patient care.
- Nurses' perceptions of teamwork may influence their experiences with bullying.
Purpose of the Study:
- To investigate the relationship between nurses' perceptions of teamwork and workplace bullying.
- To identify team characteristics associated with bullying in nursing environments.
Main Methods:
- A cross-sectional study involving 128 nurses from two hospitals in the northeastern USA.
- Utilized three validated surveys: Attitudes about teamwork, Team characteristics, and Negative intention questionnaire.
Main Results:
- A majority of nurses recognized teamwork's importance for patient care.
- Two-thirds reported positive team elements like leadership, trust, and communication.
- Despite positive perceptions, one-third of nurses experienced bullying, and half witnessed it.
- Effective team skills correlated with reduced workplace bullying incidents.
Conclusions:
- While nurses value teamwork, workplace bullying remains prevalent.
- Enhancing team skills and fostering positive team dynamics may mitigate bullying in nursing.
- Addressing bullying is essential for a healthier nursing work environment.
Related Concept Videos
Obedience
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation, obedience...
Bullying
A modern form of aggression is bullying. As you learn in your study of child development, socializing and playing with other children is beneficial for children’s psychological development. However, as you may have experienced as a child, not all play behavior has positive outcomes. Some children are aggressive and want to play roughly. Other children are selfish and do not want to share toys. One form of negative social interactions among children that has become a national concern is bullying.
Current Trends in Nursing II
Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
Ethical Issues
Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Ethical Concerns in Healthcare:
Nurses' Legal Responsibilities II
Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and patients...
Communication between nurses and patients...
Nurses' Legal Responsibilities III
Nurse-to-nurse relationships are legally required to adhere to professional standards, ensuring a respectful and positive working environment. Professional conduct demands that nurses treat all colleagues respectfully and courteously, fostering a productive, supportive workplace. Nurses must actively eliminate bullying, discrimination, and harassment to maintain a safe and inclusive environment.
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...
