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HealthPathways improving access to care.

Stephen D Gill1, Sarah Mansfield2, Margie McLeod3

  • 1Barwon Health, PO Box 281, Geelong, Vic. 3220, Australia. Email.

Australian Health Review : a Publication of the Australian Hospital Association
|February 9, 2018
PubMed
Summary
This summary is machine-generated.

General practitioners (GPs) in Victoria increasingly use HealthPathways (HPW), an online portal for clinical guidelines and referrals. While easy to use and beneficial for patient care, awareness and recall remain barriers to wider adoption.

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Area of Science:

  • Health Services Research
  • Primary Care Medicine
  • Digital Health

Background:

  • HealthPathways (HPW) is an international web-based portal providing health practitioners with clinical guidelines and referral pathways.
  • Challenges exist at the primary-secondary care interface, particularly concerning referrals to specialists.

Purpose of the Study:

  • To explore the usage, benefits, and barriers of HealthPathways (HPW) among general practitioners (GPs) in the Barwon region, Victoria.
  • To assess the impact of localized HPW on GP information-seeking behavior and clinical practice.

Main Methods:

  • A mixed-methods study involving surveys of GPs in the Barwon region across two waves (2014 and 2016).
  • Focus groups were conducted with GPs to gather qualitative insights.
  • Survey data were analyzed using descriptive statistics and content analysis; focus group data were analyzed thematically.

Main Results:

  • GP usage of HPW increased from 67% in 2014 to 77% in 2016.
  • Junior GPs reported higher usage rates than more experienced practitioners.
  • Reported benefits included improved knowledge of local services, increased confidence, changes in clinical management, and time savings. Barriers included lack of awareness and not thinking to use HPW.

Conclusions:

  • HealthPathways (HPW) demonstrates potential for improving patient management and health outcomes.
  • Increasing usage suggests HPW is becoming a valuable resource for GPs, particularly for accessing local service information and referral pathways.
  • Addressing awareness and recall barriers is crucial for maximizing HPW's impact.