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Developing Foundational Counseling Skills for Addressing Adherence Issues in Auditory Rehabilitation
Carole E Johnson1, Anna Marie Jilla1, Jeffrey L Danhauer2
1Hearing Evaluation, Rehabilitation, and Outcomes (HERO) Laboratory, Department of Communication Sciences and Disorders, University of Oklahoma Health Sciences Center, Oklahoma City, Oklahoma.
Improving hearing aid adoption requires patient-centered counseling. Training healthcare professionals in communication and behavior change strategies enhances treatment adherence for hearing loss patients.
Area of Science:
- Audiology
- Healthcare Professional Training
- Behavioral Science
Background:
- Hearing aid adoption is a significant challenge for healthcare professionals.
- Patient adherence to hearing aid recommendations is crucial for effective hearing health management.
- Building a patient-centered therapeutic relationship is key during initial evaluations.
Purpose of the Study:
- To provide resources and tools for training students in essential counseling skills.
- To develop a hierarchy of counseling skills for addressing hearing aid treatment adherence.
- To equip future professionals with techniques for patient engagement and collaboration.
Main Methods:
- Focus on informational counseling, including comprehension checks and problem clarification.
- Emphasize communication skills such as shared-communication space, congruence, and empathy.
- Incorporate health behavior change strategies like Motivational Interviewing and the Teach-Back Method.
Main Results:
- Training in a hierarchy of counseling skills is a prerequisite for addressing treatment adherence.
- Students can develop skills in informational, communication, and behavior change counseling.
- Effective counseling fosters patient collaboration in managing hearing loss treatment.
Conclusions:
- Enhanced counseling skills training is vital for improving hearing aid uptake and utilization.
- A patient-centered approach strengthens the therapeutic relationship and promotes adherence.
- These training resources aim to improve hearing health outcomes through better patient engagement.
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