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Related Experiment Videos

Engaging staff 'The Leeds Way'.

Julian Hartley

    Health Estate
    |March 6, 2018
    PubMed
    Summary

    Leeds Teaching Hospitals NHS Trust CEO Julian Hartley shared insights on improving patient services by engaging staff. He emphasized the crucial role of estates and facilities in maintaining quality care and supporting trust operations.

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    Area of Science:

    • Healthcare Management
    • Hospital Operations
    • Public Health Administration

    Background:

    • Julian Hartley, CEO of Leeds Teaching Hospitals NHS Trust, draws on extensive experience since starting as a management trainee.
    • The presentation focuses on key learnings from his tenure and the implementation of 'The Leeds Way' initiative.

    Purpose of the Study:

    • To share leadership experiences and strategic insights from a major NHS Trust.
    • To highlight the importance of staff engagement and the role of estates and facilities in healthcare.
    • To introduce 'The Leeds Way' as a framework for optimizing hospital operations and patient care.

    Main Methods:

    • Keynote presentation at the Healthcare Estates conference.
    • Discussion of personal experiences and learnings in NHS management.
    • Explanation of the 'The Leeds Way' operational framework.

    Main Results:

    • Emphasis on 'engaging staff' as critical for enhancing patient services.
    • Recognition of the vital contribution of estates and facilities personnel to care quality and crisis management.
    • Introduction of 'The Leeds Way' as a comprehensive approach to Trust operations.

    Conclusions:

    • Effective staff engagement and robust estates/facilities management are essential for high-quality healthcare.
    • 'The Leeds Way' offers a structured methodology for improving patient care, staff management, and overall Trust performance.

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