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A Mobile App (BEDSide Mobility) to Support Nurses' Tasks at the Patient's Bedside: Usability Study.

Frederic Ehrler¹, Thomas Weinhold¹, Jonathan Joe²

¹Division of Medical Information Sciences, University Hospitals of Geneva, Geneva, Switzerland.

JMIR Mhealth and Uhealth

|March 23, 2018

Summary

Nurses reported high satisfaction and acceptance of the BEDSide Mobility app, a mobile tool designed to streamline bedside documentation. Despite minor usability issues, the app supports nurses' daily workflow and patient interaction.

Keywords:

clinical information system mobile health usability testing

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Area of Science:

Health Informatics
Human-Computer Interaction
Nursing Technology

Background:

Clinical information systems increase documentation burden for nurses.
This time-consuming task limits direct patient care.
A user-centered mobile app, BEDSide Mobility, was developed to support nurses' workflow and bedside documentation.

Purpose of the Study:

To evaluate the usability of the BEDSide Mobility app.
Assessed navigation and interaction design through usability testing.

Main Methods:

Nurses performed daily work scenarios using the app.
Eye-tracking and think-aloud protocols captured user interactions.
System Usability Scale questionnaire and descriptive statistics analyzed performance.

Main Results:

10 nurses participated; most were satisfied with the app's design and interaction.
Identified issues included icon ambiguity, navigation logic, and design inconsistency.
One user unfamiliar with smartphones experienced difficulties.

Conclusions:

The BEDSide Mobility app demonstrates good usability, high acceptance, and satisfaction among nurses.
Identified usability issues require further refinement.
Results should be interpreted cautiously due to the experimental setting's limited ecological validity.