Retaining nurses in a changing health care environment: The role of job embeddedness and self-efficacy
James M Vardaman1, Bryan L Rogers, Laura E Marler
1James M. Vardaman, PhD, is Associate Professor and Nancy Allen Fellow, Department of Management and Information Systems, College of Business, Mississippi State University, Starkville. E-mail: jvardaman@business.msstate.edu. Bryan L. Rogers, PhD, is Assistant Professor, Department of Management and Marketing, College of Business, Texas A&M University-Corpus Christi. Laura E. Marler, DBA, is Associate Professor, Department of Management and Information Systems, College of Business, Mississippi State University, Starkville.
Background:
Because nurses are on the front lines of care delivery, they are subject to frequent changes to their work practices. This change-laden environment puts nurses at higher risk for turnover. Given the frequent disruption to the way nurses perform their jobs, change-related self-efficacy (CSE), or confidence that one can handle change, may be vital to their retention.
Purpose:
The purpose of this article is to examine the roles of CSE and job embeddedness in reducing turnover intentions among nurses. Specifically, this article tests a model in which CSE is the intervening mechanism through which job embeddedness influences turnover intentions.
Methods:
Drawing on a sample of 207 nurses working in the medical/surgical unit of a major metropolitan hospital in the United States, this study employs OLS regression to test for direct effects of job embeddedness and CSE on turnover intentions and bias-corrected bootstrapping to test for the indirect effects of job embeddedness on turnover intentions through CSE.
Findings:
Results show that CSE is directly linked to turnover intentions, and the effects of job embeddedness on turnover intentions become fully manifest through CSE.
Practice Implications:
Improved nurse retention may lead to stable patient care and less disruption in service delivery. Improved retention also benefits health care organizations financially, as costs of replacing a nurse can exceed 100% of the salary for the position. Given the shortage of nurses in some geographic areas, retention remains an important goal.
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