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Triage level assignment and nurse characteristics and experience.
Elisenda Gómez-Angelats1, Òscar Miró1, Ernesto Bragulat Baur1
1Àrea d'Urgències, Hospital Clínic de Barcelona. Grupo "Urgències: procesos i patologies", IDIBAPS, Barcelona, España.
Summary
Nursing staff demographics and experience influence emergency department triage level assignments. Older, more experienced nurses and those on morning shifts assigned higher triage levels, impacting patient flow.
Area of Science:
- Emergency Medicine
- Nursing Practice
- Healthcare Management
Background:
- The emergency department (ED) relies on efficient triage for patient prioritization.
- Understanding factors influencing triage decisions is crucial for optimizing patient flow and care.
Purpose of the Study:
- To investigate the relationship between nursing staff demographics and experience and their assignment of triage levels in the ED.
- To identify how nurse characteristics affect patient classification within the Andorran-Spanish triage model.
Main Methods:
- A retrospective observational study was conducted over one year in a tertiary care urban university hospital.
- Data collected included nurse demographics (age, gender), experience (nursing, triage), shift, and patient triage levels assigned (1-5).
Main Results:
- Older nurses and those with greater experience were significantly more likely to assign higher triage levels (Level 5).
- Morning shift nurses assigned Level 5 more frequently than afternoon shift nurses.
- The total number of patients triaged by a nurse correlated with assignments to Level 3 (positively) and Levels 4 and 5 (inversely).
Conclusions:
- Triage level assignments in the ED are significantly influenced by nurse age, experience, shift, and patient volume.
- These findings highlight the importance of considering nurse-specific factors in ED triage protocols and staffing.
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